Terms of Service
These Terms of Service ("Terms") are an agreement between you and Atlatero, Inc. ("Atlatero", "we", "us") and govern your use of Ansai, including the website at ansai.co, the application at app.ansai.co, and related services (together, the "Service"). By creating an account or using the Service you agree to these Terms. If you are using the Service on behalf of an organization, you represent that you have authority to bind that organization, and "you" refers to it.
1. The Service
Ansai provides software agents and workflows that act on your behalf inside accounts and tools you connect, such as email, calendar, messaging, and CRM systems. Agents can read data, draft content, and, where you enable it, take actions such as sending messages or updating records. You decide what to connect, what agents may do, and which actions require your approval.
2. Accounts
You must provide accurate information and keep your credentials secure. You are responsible for all activity under your account, including actions taken by agents you configure. Notify us promptly at messages@atlatero.com if you suspect unauthorized access.
3. Connected accounts and authorization
When you connect a third-party account, you grant Ansai permission to access it within the scope shown on that provider's consent screen. You represent that you have the right to grant that access and that your use complies with the provider's terms. You may revoke access at any time from the integrations page or from the provider's security settings. Third-party services are governed by their own terms, and we are not responsible for them.
4. Acceptable use
You agree not to use the Service to:
- Violate any law, regulation, or third-party right, including privacy, anti-spam, and consumer protection laws.
- Send unsolicited bulk messages, or impersonate any person or organization.
- Access accounts or data you are not authorized to access.
- Interfere with, probe, or circumvent the security of the Service or of any third-party system.
- Reverse engineer the Service or use it to build a competing product.
- Upload malicious code or content that is unlawful, defamatory, or infringing.
5. Your data
You retain all rights to the data you provide or that we access from your connected accounts ("Customer Data"). You grant us a limited license to host, process, and transmit Customer Data solely to provide and improve the Service for you, as described in our Privacy Policy. We do not use Customer Data to train generalized AI models. You are responsible for having the rights and consents needed for the Customer Data you bring to the Service.
6. Agent actions and AI output
The Service uses artificial intelligence to interpret instructions, generate content, and take actions. AI output can be inaccurate or incomplete. You are responsible for reviewing output and for the consequences of actions agents take on your behalf, including messages sent and records changed. Use approval settings for anything that matters. The Service is not a substitute for professional legal, financial, medical, or other advice.
7. Fees
Paid features are billed according to the plan you select or the order form you sign. Fees are non-refundable except as required by law or stated in your order form. We may change pricing with at least 30 days' notice, effective at your next renewal.
8. Intellectual property
The Service, including its software, design, and content other than Customer Data, is owned by Atlatero and its licensors and is protected by intellectual property laws. We grant you a limited, non-exclusive, non-transferable license to use the Service in accordance with these Terms. If you send us feedback, we may use it without obligation to you.
9. Confidentiality
Each party will protect the other's non-public information with at least reasonable care and use it only to perform under these Terms. This does not apply to information that is public, independently developed, or lawfully obtained from a third party.
10. Termination
You may stop using the Service and delete your account at any time. We may suspend or terminate your access if you breach these Terms, if required by law, or if your use creates risk to the Service or others. On termination your right to use the Service ends, and we will delete or return Customer Data as described in the Privacy Policy. Sections 5 through 13 survive termination.
11. Disclaimers
The Service is provided "as is" and "as available". To the fullest extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or that AI output will be accurate.
12. Limitation of liability
To the fullest extent permitted by law, Atlatero will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, data, or goodwill, arising from or related to the Service. Our total liability for all claims arising out of these Terms will not exceed the amount you paid us in the twelve months before the claim, or one hundred US dollars if you have paid nothing.
13. Indemnification
You will defend and indemnify Atlatero against claims, damages, and expenses arising from your Customer Data, your use of the Service in violation of these Terms, or actions taken by agents at your direction.
14. Governing law and disputes
These Terms are governed by the laws of the State of Delaware, without regard to conflict of laws principles. Any dispute will be resolved in the state or federal courts located in Delaware, and you consent to their jurisdiction. Either party may seek injunctive relief in any court of competent jurisdiction.
15. Changes to these Terms
We may update these Terms from time to time. We will post the updated Terms on this page and update the effective date. For material changes we will notify you by email or within the Service before they take effect. Continued use after the effective date constitutes acceptance.
16. General
These Terms, together with the Privacy Policy and any order form, are the entire agreement between you and Atlatero regarding the Service. If any provision is unenforceable, the rest remains in effect. You may not assign these Terms without our consent. We may assign them in connection with a merger, acquisition, or sale of assets. Our failure to enforce a provision is not a waiver.
17. Contact
Questions about these Terms can be sent to messages@atlatero.com.